Terms & Conditions

Catering Terms of Service

1. A minimum of 25% deposit is required with your booking.

2. The balance of all accounts should b e settled 7 days before event date.

3 . Our quotations are based upon numbers advised originally. Where possible we would ask for a final number at least 5 days prior to the event.

4 . A final number should b e advised at least 72 hours prior to the event. It is our practice to charge this number or the number attending, which ever is greater.

5. If kitchen and service facilities at your proposed venue a r e inadequate, it may be necessary to adjust our prices to take into account the need to bring in heavy kitchen equipment.

6 . All orders must be for a minimum of 50 guests. For numbers less than 50, your nearest MyLahore branch will be more than happy to accommodate (minimum of 10 guests).

7 . For any booking below 150 guests an additional charge of £3 per head will be added.

8. All prices are excluding VAT.

Leeds Events Lounge Terms of Service

1. The Venue is available for afternoon or evening events, with a time slot of up to a maximum of 4 hours per booking.

2. The Venue has a £100 venue hire charge which is to be paid in advance to confirm the booking and secure the date.

3. Full payment is due seven days before the event, along with final guest numbers and itinerary, and confirmation of any additional services.

4. The standard method of service in the Venue is buffet-style for 50 or more guests. Table service is available at additional cost and should be booked in advance.

5. Two menu options are available:

a. Restaurant menu, table service – for events with less than 50 guests. You can
choose dishes from our restaurant menu either on the day or in advance.

b. Catering menu, buffet set-up (table service available as an extra) – a minimum of
50 guests is required. You can also order additional items from our restaurant menu
on the day subject to availability which are to be paid for on the day.

6. To ensure optimal taste and temperature, food will be served on or around the
specified time as per the itinerary.

7. We provide generous and equal portions per dish. We cannot guarantee additional
availability if any specific item runs out due to your guest preferences. If extra quantities of any specific dish are required, this should be specified in advance.

8. The use of a microphone or PA system is not permitted.

9. Personal music, including from DJs or performers, is not permitted. We provide background music from our restaurant’s audio system.

10. Confetti, party poppers, fireworks, flares or similar items are not permitted inside or outside our premises.

11. Clients must discuss and agree in advance of the event with their event manager any plans for external décor or other external suppliers. The Venue does not accept responsibility for any external supplier.

12. For safety reasons, naked flames are not permitted as part of the decorations.

13. For safety reasons, kids’ soft play, bouncy castles or similar are not permitted.

14. Children must remain upstairs in the Venue area and supervised at all times to prevent accidents or disruptions.

15. To respect the privacy of restaurant customers, taking pictures or videos in our main res taurant area is not permitted.

16. Please ensure your guests are directed to the upstairs Venue immediately on arrival and do not congregate in the main restaurant area.

17. Please be aware that restaurant customers or team members may require limited intermittent access to the prayer and ablution facilities on the first floor on the side of the Venue area.

18. Instructions and directions of the event manager must be adhered to at all times.

19. The Venue reserves the right to escort any persons from the premises that, in the opinion of the management, are causing disruption or damage.

20. The Venue shall not be held liable for any delays or failure to provide access to or use of the Venue and agreed services arising from circumstances outside its control, including on occurrence of a natural disaster, breakdown of machinery, failure of supply of electricity, leakage of water, fire or government restrictions.